Lifeline Macarthur History

Lifeline Macarthur is a leading charity that has been saving lives since 1978 and which is part of the National Lifeline network.  Our vision is an Australia free of suicide and our purpose is to support Australians in times of crisis and equip individuals and communities to be resilient and suicide-safe. 


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We provide crisis support services that help change the focus in people’s lives from crisis to opportunity and we promote emotional wellbeing and build community capacity in our local communities of South West Sydney, Macarthur and the Southern Highlands.


Our services include:

  • Telephone Crisis Support 13 11 14

  • Suicide Prevention

  • Suicide Bereavement Support

  • Financial Counselling

  • Community and Corporate Education


We deliver these core services, excluding education, at no cost to those in crisis.  


These vital services are supported by our seven retail shops, individual and business partnerships, fundraising initiatives, events, government and corporate grant funding, awareness campaigns and education programs.


As part of an Australia wide network of Lifeline centres, we take calls from people who are in need of support in times of crisis. The vision and mission of Lifeline Macarthur is to provide an effective telephone crisis support service where clients are accepted, helped and supported by competent Crisis Supporters that have been trained in this specialised area.


Lifeline Macarthur is managed by a team of dedicated staff who are also responsible for coordinating the valued contribution of 400 dedicated volunteers.  Our volunteers provide support in all areas of our organisation including telephone crisis support, retail, distribution, transport, fundraising events and administration.  We would not be able to provide our life saving work without our volunteers.


Our focus on crisis support and suicide prevention allows us to concentrate on the vision of our founder, Reverend Dr. Sir Alan Walker OBE.  Lifeline was built on a commitment to reach out to those in crisis, whenever they need it and wherever they are – offering real support when life feels overwhelming.