Our Strategic Priorities

Lifeline Macarthur has adopted the Lifeline Australia strategic framework to reflect our services and priorities to continue to deliver vital services within the communities we serve.  From the Strategic Priorities (enablers) Lifeline Macarthur will establish goals and develop action plans to work towards these and Lifeline’s vision of an Australia free of suicide.


Our Vision

An Australia free of suicide

Our Purpose

To support Australians in times of crisis and equip individuals and communities to be resilient and suicide-safe

Our Strategic Foundations

Provide crisis support services that help change the focus in people’s lives from crisis to opportunity Provide emotional wellbeing Build community capacity

Our Services

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Crisis support services

Financial counselling

Suicide bereavement support

Community information services

Pathfinder to services

Promoting emotional health and wellbeing

Promoting volunteering


Community education

Community information

Corporate education

Retail shops



Our strategic priorities


  • Focus service provision on suicide prevention through crisis support and connection

  • Ensure our roles, relationships and governance support our purpose

  • Sustain and grow our services

  • Support, inform and advocate

  • Generate an increase in donations and fundraising to support our services

  • Build partnerships with organisations and groups