Lifeline Macarthur
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Lifeline Macarthur ABN 72 419 187 282

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Stop struggling with financial stress

The impact of financial distress

Financial issues can spiral out of control quickly. Constant worry about juggling bills or being chased by creditors can take its toll on a person, their family and friends.​

Lifeline Macarthur provides free financial counselling to help reduce the burden on families and improve the health and well-being of our communities. We hope that relieving the pressure that people experience from financial difficulty will reduce the risk of suicide incidence and ideation and improve the mental health of people in our community.

If you are under severe emotional distress, please call our 13 11 14 Crisis Support Line which is available 24/7.

Our financial counsellors can help

This free, professional and confidential service is for those experiencing financial challenges.  It is provided by accredited financial counsellors who can help you to explore your options, provide advocacy and support when dealing with creditors and help with budgeting. People that seek out our financial counsellors often have:

  • Debt problems

  • Bills piling up

  • Difficulty meeting financial commitments

  • Financial stress

  • Pending legal action regarding debts

  • Experiencing harassment from creditors or debt collectors

Please note that our Financial Counsellors do not lend money, but can provide you with options, information and guidance.

What to bring to a financial counselling appointment

Please bring any helpful paperwork to your appointment, including:

  • Any recent correspondence from creditors

  • Credit card, home loan and personal loan statements

  • Recent bills including electricity, gas, rates, insurance, phone and/or internet, car expenses

  • Proof of income - payslips or Centrelink statements

All of our financial counsellors are accredited by FCAN (Financial Counsellors'Association of NSW INC.)

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Talk to one of our financial counsellors

Financial counselling is provided judgement free and our clients are treated with the upmost respect, empathy and privacy.

Anyone is eligible to see one of our Financial Counsellors, however appointments are essential. Consultations are available at Smeaton Grange, Campbelltown, Bowral and Penrith.

Request a financial counselling appointment