Here to support our community

Our Team

Lifeline Macarthur and Western Sydney's Executive Team oversee the operational management of Lifeline's services in crisis support, suicide prevention, Lifeline Shops and community engagement from Bankstown to Goulburn and Western Sydney. 

Brad Hannagan, CEO

Brad has over 25 years of senior management experience at both a domestic and international level.  Prior to becoming the CEO, Brad served 5 years on the Board of Lifeline Macarthur, the last two of which he was the Chair.


Prior to Lifeline Macarthur and Western Sydney, Brad was the CEO of Arc@UNSW Limited – the student organisation at the University of New South Wales, a role he held for 10 years. Brad also has extensive experience at a non-executive director level with a speciality in finance and corporate governance.


Brad has completed the Advanced Management Program at the Wharton School -  University of Pennsylvania and holds a Masters of Management degree from the Macquarie Graduate School of Management.

Sandra Cartwright, General Manager Retail & Distribution

Sandra started with our organisation in 2014 and has focused on building the profitability of its retail operations.


Sandra has over 28 years’ experience in the not for profit sector, with her focus being in retail operations. Sandra has worked for organisations like The NSW Cancer Council and the Smith Family and brings a wealth of knowledge of this niche area of retail to Lifeline Macarthur.


Prior to working in the not for profit sector, Sandra worked in mainstream retail in organisations like David Jones and has also managed a Sydney Hotel.

Leesa Potter, General Manager Crisis Support & Suicide Prevention

Leesa has extensive experience in leadership, growth and sustainability in the Human Service Sector, ranging across Aged Care, Disability and Mental Health.

Leesa leads Lifeline Macarthur and Western Sydney’s Crisis Support and Suicide Prevention teams as well as heading up the training division.  Leesa brings with her an innovative style providing strategic and operational oversight and strengthening community engagement through program activation.

Leesa holds a Masters of Mental Health and a Bachelor of Social Science degree from Southern Cross University and is a passionate advocate for the support and provision of mental health to those in need.

Diana Vizard, General Manager Marketing & Fundraising

Diana manages the strategic and operational direction of the marketing, communications and fundraising portfolio at Lifeline Macarthur and Western Sydney.


With over 25 years' experience across industry sectors such as media and entertainment, construction, logistics and not-for-profits Diana brings extensive experience managing marketing and communications initiatives to deliver key organisational objectives.


Diana holds post-graduate qualifications in Marketing Management from the Macquarie Graduate School of Management and Digital Transformation certification from the Boston Consulting Group/University of Virginia Darden School of Business.

Carol Zdelar, General Manager Finance & Administration​

Carol joined our organisation in November 2014 and brings to this role over 25 years of experience in the profit and not for profit sector including finance executive management.


Her current role is responsible for finance, information technology, payroll and human resources, volunteer management and compliance matters including risk management, governance and work health and safety.

Carol's previous roles included senior finance positions for Carrington Centennial Care, The Benevolent Society, Parkroyal Hotel Group and Gema Catering and Events.

Carol is a Fellow Member of CPA Australia and a Justice of the Peace.