Here to support our community
Lifeline Macarthur's Executive Team oversee the operational management of Lifeline's services in crisis support, suicide prevention, Lifeline Shops and community engagement from Bankstown to Goulburn.
Brad Hannagan, CEO
Brad has over 25 years of senior management experience at both a domestic and international level. Prior to becoming the CEO, Brad served 5 years on the Board of Lifeline Macarthur, the last two of which he was the Chair.
Prior to Lifeline Macarthur, Brad was the CEO of Arc@UNSW Limited – the student organisation at the University of New South Wales, a role he held for 10 years. Brad also has extensive experience at a non-executive director level with a speciality in finance and corporate governance.
Brad has completed the Advanced Management Program at the Wharton School - University of Pennsylvania and holds a Masters of Management degree from the Macquarie Graduate School of Management.
Jacky Moore, General Manager, Crisis Support and Suicide Prevention
Jacky commenced as a volunteer telephone counsellor with Lifeline Macarthur in January 2004 while she owned a small business in Campbelltown and Narellan. After several years working on our 13 11 14 Crisis Support Line, Jacky was appointed the Counselling Manager in February 2009 and has since become General Manager of Crisis Support and Suicide Prevention. She has seen to the expansion of Lifeline Macarthur's service provision across our catchment area in partnership with the South Western Sydney PHN.
Carol Zdelar, General Manager, Finance and Administration
Carol joined Lifeline Macarthur in November 2014 and brings to this role over 25 years of experience in the profit and not for profit sector including finance executive management. Her current role is responsible for finance, information technology, payroll and human resources, volunteer management and compliance matters including risk management, governance and work health and safety.
Her previous roles included senior finance positions for Carrington Centennial Care, The Benevolent Society, Parkroyal Hotel Group and Gema Catering and Events.
Carol is a Fellow Member of CPA Australia and a Justice of the Peace.
Sandra Cartwright, General Manager, Retail and Distribution
Sandra started with Lifeline Macarthur in 2014 and has focused on building the profitability of its retail operations. Sandra has over 28 years’ experience in the not for profit sector, with her focus being in retail operations. Sandra has worked for organisations like The NSW Cancer Council and the Smith Family and brings a wealth of knowledge of this niche area of retail to Lifeline Macarthur.
Prior to working in the not for profit sector, Sandra worked in mainstream retail in organisations like David Jones and has also managed a Sydney Hotel.
Tracey Yuen, General Manager, Strategic Partnerships and Community Engagement
Tracey joined the Lifeline Macarthur executive team in 2019 and is responsible for Lifeline Macarthur's strategic direction in the community and corporate partnerships space. The Strategic Partnerships and Community Engagement team seeks to support the organisation's growing service expansion needs across crisis support, suicide prevention and retail and distribution operations through key corporate and community partnerships.
Tracey has worked in marketing and communications and business development across finance, industrial, trade, retail industries in both B2B and B2C capacities.